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High dpi not supported in highlighting mode

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Geert
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Geert asked on 24 Jun 2015, 08:38 PM

Hello,

I am evaluating this product for one of my clients. Although the record stuff seems to work nice, highlighting does not. On a high-dpi window (Surface Pro, Macbooks, etc), the highlighting is off. It should translate the coordinates based on the DPI settings of the system.

Can you please add support for any dpi?

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Boyan Boev
Telerik team
answered on 29 Jun 2015, 02:11 PM
Hello Geert,

Yes Test Studio only support 100% DPI as it is described in this article.

Thank you for your understanding.

Regards,
Boyan Boev
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Geert
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answered on 29 Jun 2015, 02:13 PM
Thanks for your reply. But instead of documenting something that doesn't work, why don't you fix it? The rest of the app works fine, and we need to test our apps at high-dpi as well.
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Konstantin Petkov
Telerik team
answered on 29 Jun 2015, 03:38 PM
Hi,

For browser related issues Test Studio performs built in browser calibration however this one in particular is system setting. We are definitely going to investigate that but have not had a chance to research how to solve it yet.

Thanks you for the understanding on the matter.

Regards,
Konstantin Petkov
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Richard
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answered on 23 Sep 2016, 10:32 AM

Hi Konstantin.

The above reply is now over a year old, and with the increased prevalence of High DPI monitors, can you confirm the current state of play with this?

Thanks,
Richard

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Konstantin Petkov
Telerik team
answered on 23 Sep 2016, 12:55 PM
Hello Richard,

Unfortunately no, we don't have a solution to the Windows high DPI and recorder highlighting problem. However I logged a public issue here which everyone can follow, vote, comment on etc. in order for this improvement to be prioritized accordingly.

Regards,
Konstantin Petkov
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Mike
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answered on 27 Sep 2016, 01:12 PM
This is issue might be enough for me to no longer recommend test studio to my team.  We are using 4k monitors and only one person can tolerate 100% DPI setting.
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Boyan Boev
Telerik team
answered on 30 Sep 2016, 07:36 AM
Hi Mike,

I am sorry to hear that.

The feature request has been logged I hope this will be implemented as soon as possible.

Thank you for your understanding.

Regards,
Boyan Boev
Telerik by Progress
 
The New Release of Telerik Test Studio Is Here! Download, install,
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Geert
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Boyan Boev
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Geert
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Konstantin Petkov
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Richard
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Mike
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