Hi There,
IE 11 on windows 10 non-responsive when recording nor when testing. I arrive at the point after I select IE to create the test on, at which point the browser pops up but is blank, as illustrated in the attached image.
I've also tried recording in a browser that was already open without success. It doesn't get past the connected phase. Capture 2 illustrates the problem.
I've followed the troubleshooting documentation (link below)without success.
http://docs.telerik.com/teststudio/getting-started/configure-your-browser/internet-explorer#disable-trusted-sites-message
Any ideas on how I might get around this one? I thought perhaps reinstalling the add-on might help as this has been a sucessful solution to Firefox troubleshooting. Only, I'm not sure where the add-on of IE is located or where I can download it.
Thanks,
Leila
4 Answers, 1 is accepted
Thank you for contacting us.
I would like to ask you for some more details on the issue you experience:
- Have you calibrate IE?
- Check also this article.
- Does this unexpected behavior of IE happens with all sites? Have you tried to record against a public site as www.google.com for example?
- If the issue appears with a specific site have you tried to record against it with Chrome or Firefox? What the result is?
- If the issue appears with a specific site could you share the URL so that we could try to reproduce what you experience?
- Send us also the application log. Clear it first and then reproduce the issue.
Hope to hear from you soon.
Regards,
Elena Tsvetkova
Telerik
Rank 1
Please install Team Explorer and give a try to IE again. Let me know if further assistance will be required.
Regards,
Elena Tsvetkova
Telerik by Progress
Rank 1