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Mobile Web Test - Command execution failed

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Shauna
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Shauna asked on 01 Aug 2017, 04:22 PM
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Hi

I am new to the Telerik.

I am working on the Mobile Web Test with Physical Test Phone. I try set "Scroll to Element", "Tab", or "Set Value" action through DOM Explorer. But when I execute, it returns "Command execution failed: the recipient exists, but is not available". How could I fix it?

 

Regards,

Shauna

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Elena
Telerik team
answered on 04 Aug 2017, 12:20 PM
Hello Shauna,

Thank you for the details. 

Could you please share some further information about the element you would like to scroll to - is it visible on the screen when the related step appear? Does the element has enabled or disabled state? 

I would also like to know what kind of application you are currently testing - native, hybrid or a web one. 

Thank you for your cooperation in advance! 

Regards,
Elena Tsvetkova
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Shauna
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answered on 09 Aug 2017, 03:33 PM

Hi Elena

Thank you for your reply!

I am dong the mobile web testing.

And I have fixed it by selecting the element directly from the DOM Explorer. 

Best regards,

Shauna

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Elena
Telerik team
answered on 14 Aug 2017, 10:43 AM
Hi Shauna,

Thank you for your cooperation and feedback. I am glad you have resolved the issue on your end. 

Regards,
Elena Tsvetkova
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The New Release of Telerik Test Studio Is Here! Download, install,
and send us your feedback!
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