Dear Telerik,
we have a serious problem using your
report viewer for Silverlight. Presently all reports and graphics can only be
printed out to locally connected printers. Printing to a networked printer does
not work. The functions give the impression that the print process is running
but at the end all that comes out of the networked printer is a blank sheet of
paper. We have also discovered that the same is true of your online demo of the
PDF-Viewer.
We need urgently your help in this
matter.
With thanks in Advance.
Regards
Gina Siebrecht
1 Answer, 1 is accepted
Hi Gina,
If I understood correctly, only blank pages are printed. Such a problem is described in Problem: Telerik Reporting renders blank pages KB article. Please, test the given solution in the article and let me know if the issue is resolved.
The issue might be related to the browser Silverlight plugin. If you are using the native Silverlight printing, please, test switching to the True Print functionality. This way, before printing the document it will be exported to PDF and then handled by the browser PDF plugin. Thus, you can test if the problem is related to report rendering or to Silverlight plugin.
Regards,
Neli
Progress Telerik