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Telerik Scheduler Failing to Send Out Failure Emails

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eugene
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eugene asked on 16 Mar 2015, 02:39 PM
Hi,

I'm having a very serious problem with the Telerik scheduling services.  I have a monitoring script that runs every night(most usage of the system under test is at night time) and is setup using the test scheduler and google smtp server.  When I schedule a run during the day time(aka scheduling an immediately run manually) Telerik does send out failure emails as expected to my Gmail account.  However, whenever the script is scheduled to run when I am not here at night time, I never get any warning emails telling me the script failed.  This basically prevent me from getting the proper early warning and prevents me taking immediate action when there's a problem.  Can you please help me resolve this problem.

The type of failure errors I typically get are usually due to performances related problems like a link taking to long to show up on a page(going over my expected timeout):

ie:  System.NullReferenceException: Object reference not set to an instance of an object.

The SMTP Server used is as follows:
Address: aspmx.l.google.com
Port: 25
SSL: Checked off

GMail settings:
POP:  Enabled
IMAP:  Enabled

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Ivaylo
Telerik team
answered on 19 Mar 2015, 09:06 AM
Hello Eugene,

Please make sure your tests are running overnight. You can check this article as it may be related to the issue you are experiencing.

The error message provided is way to general and is not useful for any further investigation. What would help would be an the application log from the execution server. Here is a short video on how to get it.

Regards,
Ivaylo
Telerik
 
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