Donut chart serial tooltip position issue

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Charts Tooltip
Henry
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Henry asked on 18 Mar 2024, 04:05 AM

Hi,

I have a problem with the Tooltip position issue.

If I move the pointer from outside of the chart to a a chart item, the tooltip position is correct

But if I try to hover on a chart item, after that I move the mouse to an item beside it, the position is incorrect now


Do you have any idea about this issue?  Any help would be great.

Thank you

Henry

PS: Please see the behavior in the .zip file (it contains a .gif file to compare 2 cases I listed above)

 
Wissam
Telerik team
commented on 19 Mar 2024, 01:51 PM

Hello, Henry,

Thank you for the provided screenshots and animation.

I tested the component like in the provided GIF, however, I was not able to reproduce the faced issue. Therefore, could you please send me a runnable example where this issue is reproduced? You can use my test demo as a base:

On thing I would suggest trying it to upgrade your KendoReact and kendo-themes packages versions to the latest, as we previously fixed an issue with the tooltip rendering from the left side in `v6.0.0`:

Regards,
Wissam
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    Henry
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    commented on 27 Mar 2024, 08:16 AM

    Hi Wissam, 

    I can reproduce it in the series donut chart example in this link https://www.telerik.com/kendo-react-ui/components/charts/series-types/donut/
    As you can see in the 2 images below, the distance between the tooltip position and the related chart part  is diffrent based on my mouse action. 

    PS: Please see the behavior in the .zip file
    Thank you

    Henry

    Wissam
    Telerik team
    commented on 28 Mar 2024, 03:48 PM

    Hello, Henry,

    Thank you so much for getting back to me with the animation and example.

    Indeed the tooltip position is not consistent. Thus, I added this case to the following GitHub issue in order to increase its priority. It will be directly updated when there is any progress on it. You can track it here:

    In addition, I added 1000 Telerik Points as a small token of gratitude for your report.

    If you have any further questions on this matter, please let me know.

    Regards,
    Wissam
    Progress Telerik

    No answers yet. Maybe you can help?

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