Lost mouse movement of RadRangeSelector during real time updating

Hi Kun,

Thank you for writing. The observed behavior is caused by the range selector which is trying to change the pan/zoom factors of the chart while at the same time it is being updated. In this kind of setup, I can suggest setting the UpdateMode property of the range selector to Deferred. With this setting, it will update the chart only one time upon releasing the mouse: 
You can also check the following documentation article providing additional information: https://docs.telerik.com/devtools/winforms/controls/rangeselector/properties-and-events.

I hope this will help. Let me know if you need further assistance.

Regards,
Hristo
Progress Telerik

Hello Hristo,

I've tried deferred update mode. It cannot resolved the problem.

UpdateMode works for the direction "rangeselector to chartview". Deferred mode does stop refreshing the chartview when range selector is moving. But the mouse move in the rangeselector is always blocking sometimes.

My problem is quite in the opposite update direction "chartview to rangeselector". My chartview is in live data mode, but when I use 

RadRangeSelector1.RangeSelectorElement.InitializeElements() in my refresh timer to update RangeSelector ,RangeSelector draws well but the mouse moving performs badly. I think the function InitializeElements does something to mouse moving handler. Without InitializeElements, the dragging works perfect, but no mirroring display effect.

So I've found another solution. I create my own deferred mode in direction "chartview to rangeselector" for RadRangeSelector.

I do RadRangeSelector.RangeSelectorElement.InitializeElements() when mouse is not down.

It works perfect. When I drag the selector, the rangeselector stops drawing but it change the range of the chartview. And new data continues loading in the chart serie. The move is smoothly.

 

Regards,

Hi Kun,

I confirm that this is a valid approach. Calling the InitializeElements method will result in clearing the elements added to the range selector and this may cause a delay inside the associated chart view.

The not updating RangeSelector can be considered as an issue and I can relate it to the following item on our feedback portal: FIX. RadRangeSelctor - the series are not rendered when the chart is populated at run-time. In other words, the range selector should have been updated after the addition of new data points. I have added a vote for the item on your behalf. Additionally, you can subscribe to it and be updated when its status changes.

Let me know if you have other questions.

Regards,
Hristo
Progress Telerik