PDF export issues in chrome browser

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PDF Processing
Krishna
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Krishna asked on 22 Apr 2022, 02:28 PM

Hello,

This is a generic question. We use Kendo React for Export PDF functionality. We use Redux for state management.
On clicking of Export we make bunch of API calls and export all the React components into PDF.
The size of PDF is around 1.2MB
The problem we are facing is, the PDF is downloading perfectly alright in Firefox browser. It is taking around 90-120 seconds for PDF to download.
But we are facing issue in Chromium browsers(Google Chrome and Edge). The PDF is taking around 20 minutes and it is crashing application sometimes.
I cannot create stackblitz sample for this as it would be hard replicating all the things that are happening in background.

I know this is very little information. But can someone clarify if Kendo behaves differently in Different browsers

Thanks and Regards,
Krishna

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Konstantin Dikov
Telerik team
answered on 26 Apr 2022, 03:57 AM

Hello Krishna,

There are no known performance issues in different browsers with the PDF export functionality. Could you please elaborate which version of the components you are using and if you can replicate the same issue on different testing environments?

Additionally, downloading 1.2MB PDF files should be almost instant, so my guess is that the performance issue could be related with the logic that generates the content prior to the export and not the export itself. With that in mind, you can debug your application and see if the delay is observed after initiating the PDF export.

If further assistance is needed, please elaborate more on the exact implementation and if possible, share an example or code snippet that we can inspect on our end.

 

Regards,
Konstantin Dikov
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Konstantin Dikov
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