PDF Viewer Print Tool does not display pages in correct order when printer is connected

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Scott
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Scott asked on 28 Dec 2023, 01:51 PM

The scenario/issue:

When we scroll down to any section of the modal, then click the "PDF Preview" button, the PDF Preview shows correctly as expected. However, when "print" tool is clicked, the pages are not arranged in order. This only occurs when a printer is connected. But when it is printed, the actual printed pages are correctly ordered.

 

Additionally, we also noticed that in the official documentation https://www.telerik.com/kendo-react-ui/components/pdfviewer/toolbar/ , clicking the print tool does not display the pages in order. 

Question: 

Given the scenario above, is there a way to correctly display the pages in order when Print tool is clicked?

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Konstantin Dikov
Telerik team
answered on 01 Jan 2024, 06:28 AM

Hello Scott,

I have tested the demo in question and I was able to observe the issue even without connected printer. I can confirm this is a bug and I have logged an issue for it in our public repository where you can follow its progress:

For bringing the issue to our attention you will find your Telerik Points updated.

Please excuse us for any inconvenience caused by this and if further questions arise, do not hesitate to contact us again.

 

Regards,
Konstantin Dikov
Progress Telerik

Stay tuned by visiting our public roadmap and feedback portal pages! Or perhaps, if you are new to our Kendo family, check out our getting started resources!

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Konstantin Dikov
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