PDFViewer displays a user inserted text upside down and streched and takes long time to render the Pdf document

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Martin
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Martin asked on 03 Jun 2024, 01:02 PM | edited on 03 Jun 2024, 02:11 PM

Hello there. I have a complex PDF document with technical CAD constructions. The document contains text added by the user (remarks / annotations) afterwards. The problem is, the text is displayed upside down and stretched. See appended files. The text is displayed correctly in other PDF apps or on PC.

It also needs 10 to 15 seconds in "Release"-mode to render the document on Android (depending on performance of device). "Google Drive-PDF Viewer" app needs 1 second to render the Pdf. On an iPhone the rendering is still slow, but faster in general.

In Xaml RadPdfViewer:"EnableHardwareAcceleration" is set to "True".


Regards,

Martin

Didi
Telerik team
commented on 03 Jun 2024, 01:51 PM

Hi Martin,

Thank you for the provided images. I will need the pdf document to research the case further. If you do not want to share the document in the forum as it is a public place, you can open a support ticket and attach the file there.

Regarding to the rendering loading time, we have the following request: https://feedback.telerik.com/maui/1626542-pdfviewer-add-a-loading-indicator-while-the-pages-are-rendered  for providing an indicator while the pages are rendered in the viewer.

Looking forward to your reply.

Didi
Telerik team
commented on 14 Jun 2024, 12:28 PM

Hi Martin,

Regarding to the EnableHardwareAcceleration, could you please share where did you find this property described? 

I checked the Telerik Xamarin and Telerik MAUI PDF Viewer documentations and this property is not described.

Martin
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commented on 14 Jun 2024, 02:52 PM | edited

Hello Didi,

you can see that property in Xaml at RadPdfViewer:

xmlns:telerikUi="http://schemas.telerik.com/2022/xaml/maui"

<telerikUi:RadPdfViewer EnableHardwareAcceleration="True" />

I had opened a support ticket to that case and Dess answered.

Best regards,

Martin

Didi
Telerik team
commented on 17 Jun 2024, 05:29 AM

Hi Martin,

Yes the property is public, but my point is it is not described in the docs. For the document rendering time, we have the feature request logged https://feedback.telerik.com/maui/1626542-pdfviewer-add-a-loading-indicator-while-the-pages-are-rendered so at this point we do not have an alternative for this behavior. 

No answers yet. Maybe you can help?

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